As you go through the process of choosing the right company to invite into your home and perform this, or any work, take a moment to consider with whom you will be conducting your business. There are flooring professionals, and then, there are flooring brokers.
Brokers are middle men, basically salesmen, that typically have never worked on a floor. They come to your home, give a good pitch, and sell you a floor at a low price. In turn, they sell that product to a subcontractor they can find with liability insurance and an employer identification number. The customer typically believes that the subcontractor is employed by the company that sold them the floor, and as long as everything goes as planned, they will be none the wiser. But, if there is a problem the customer may find themselves in a legal quagmire that can leave them with an incomplete floor or worse.
Creations Hardwoods are flooring professionals and have been installing, refinishing and restoring flooring, staircases and handrails for over 25 years. Even our administrative staff is required to go through floor training before they can discuss projects with our clients. No matter what company you choose to perform the work on your home, we want you to have the best possible result. So here are some helpful tips on how to avoid some of the problems when selecting a flooring company.